Posted Fri, 12 Oct 2012 11:50:30 GMT by Rob Young
I can not access my licence of Advance Steel. When I select it to run get an Advance Steel - License Manager error "License error Your licence does not authorize this command. Please contact reseller or your GRAITEC local office for more information. My laptop had an issue with the video card. The video card was not recognised. A Technician fixed it today. The Motherboard was also replaced. Advance Steel worked fine prior to this repair by DELL. I have an urgent job to finish over this weekend. My local reseller is not contactable until Monday. This is to late. Please need help URGENTLY.
Posted Fri, 12 Oct 2012 13:31:51 GMT by Sorin Bularca Graitec ROMANIA

Dear customer,

 

We can recommend you two ways to activate your license:

 

Method 1:

Open the License Utility from Start menu in windows:AllPrograms/Graitec/License Utility

Select Return License

After returning the license try to activate it again.

 

Method 2 (if Method 1 doesn’t work)

Open the License Utility from Start menu in windows:AllPrograms/Graitec/License Utility

Select Return License and return all your other licenses ifyou have ones.

Open folder: C:\ProgramData\FLEXnet.  To see thisfile please uncheck the option like in the attached picture.

Delete the file: GRAITEC_00436800_tsf.data     (some numbers may be different)

Activate the same license again, on the same computer, from the one you deleted the file.

 

We hope this will solve your activationproblem. If the problem persists please contact us.

Attachment: 4.jpg

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