Public Profile · Graitec Advantage

Joined: 6/20/2016

Can you show the view scale under the view title?

Thu, 30 May 2013 16:31:36 GMT – Can you show the view scale under the view title?

Hello,
Yes you can. Whaterver drawing style you are using you have the tokens that you can always modify so it can display a desired set of informations. You can go to the drawing style that you are using under Drawing Style manager and go to Detail Title. At the bottom you will see "Format and contents of the title" and right below that you have the extendable menu where you can select the information you wish to display. After selection, to the right of that you have a reverse "P" if you click on it you will see the exact formula that allows those informations to display, there you can insert a hyphen to separate the informations.
thank you.
WT shear connection

Thu, 16 May 2013 15:49:16 GMT – WT shear connection

Hello,
When you use an existing intellingent connections, after modifying it, you still have the option to turn it into a custom connection while still having the intelligence which gives you a double functionality with that connection. In case you did modify it and keep the intelligence, all the parametric options will be available to you even after you turn it into a custom connection.
thank you.
Custom training

Thu, 16 May 2013 15:37:57 GMT – Custom training

Hello,
Yes the custom training is available and with the AS 2013 version which brings so many new features and functionalities, it is to reduce your modeling time and make it easy to create your drawings. Many new functions such as: new custom connections, new functionalities for bolts and anchors, new joints, etc... We can gladly say that a custom training will allow you to find out and learn how to use the new 2013 version which is also compatible with Win 8.
You can always let us know your availability so we can arrange your new training.
You can find us at: (450) 674-0657 ext. 333 or 1(800) 724-5678
thank you,
How can I add 3/8" bolts to drop down lists?

Mon, 06 May 2013 21:48:36 GMT – How can I add 3/8" bolts to drop down lists?

Hello,

If you wish to add 3/8" bolts, we can add them into your databases, we would need you to send your Astorbase.mdb file (compressed before emailing) to the support department with a brief description of what needs to be done.
email: support.americas@graitec.com

thank you,
Error when trying to check out a license.

Fri, 03 May 2013 14:28:10 GMT – Error when trying to check out a license.

hello,
You can reach the support by phone or by email:
GRAITECINC.
Phone: (450) 674-0657
Fax: (450) 674-0665
Toll Free: (800) 724-5678
support.americas@graitec.com

thank you
How to change all Prototype Imperial to Prototype metric?

Tue, 30 Apr 2013 19:31:15 GMT – How to change all Prototype Imperial to Prototype metric?

Hello,

You will need to first turn off the program and then follow these steps:
go to:
C:\ProgramData\Graitec\Advance Steel\2013\Shared\Support\Prototypes
create a new folder in there and call it "Imperial prototypes"
now move everything that does not have mm_ in front of them into that new folder
note that the mm_ represents the metric prototypes
so by moving all the other ones into the new folder, the system will only read the metrics.
Error when trying to check out a license.

Tue, 30 Apr 2013 18:16:56 GMT – Error when trying to check out a license.

Hello,

if it is possible for you I would suggest that you reactivate that license and run Advance Steel, once you have done that, close the program and make sure it is not running in the processes (process name: icad.exe). Return it once more and it should be done.
Missing icon images after having installed AS 2013

Wed, 17 Apr 2013 20:02:10 GMT – Missing icon images after having installed AS 2013

Hello,

When you encounter this problem using AS with AutoCAD, you will have to use the command: menuload to unload and reload those files. You can follow this process:
menuload (a window will come up and you will make sure that none of the loaded groups are repeated)
the one group that controls the 3 AS tabs is "ASTADVANCEMENU2013"
select it, and click unload (at this point the 3 tabs should disappear)
to reload it, click browse and go to the following location:
C:\ProgramData\Graitec\Advance Steel\2013\Steel\Support\Toolbars\2009
once you are there, you will need to select the astadvancemenu2013.cuix (note the extension .cuix)
click open, this will take you back to the menuload window and you will click Load.
These steps above will bring back your AS tabs with all the icons.

thank you,

Gomez Marcellus
AdvanceSteel Specialist
GRAITEC INC.
183, St-Charles St. W. Suite 300
Longueuil, QC J4H-1C8 CANADA
AS 2013 ribbon problem

Wed, 13 Mar 2013 19:13:07 GMT – AS 2013 ribbon problem

Hello,
You are actually seeing more than one AS tabs because you have the same commands loaded more than once, I am assuming that you are using Advance Steel with AutoCad.
Type in the command "menuload" and you will have the window that shows you the loaded commands.
On that list, whatever is duplicated needs to be unloaded. Make sure to verify that all your loaded commands are of 2013.
If you need to load or reload any of these groups, when you click on browse you will have to go to the following location to find the files:
C:\ProgramData\Graitec\Advance Steel\2013\Steel\Support\Toolbars\2009
Note that you can only load them one at a time and the file that you are loading have to have the extension ".cuix"
If you do not see your file extensions, you need to configure that from your control panel, folder options, view tab and uncheck "Hide extensions for known file types".

thank you,

Gomez Marcellus
Graitec
Main-courante au mur

Wed, 27 Feb 2013 21:36:28 GMT – Main-courante au mur

Si vous utilisez une membrure HSS, pour l'ancrer sur un mur en beton il faut utiliser une membrure d'acier a l'interieur du mur.

Gomez Marcellus