As the profile is a user section added locally by the user, please send us his AstorProfiles2010.mdb database. You can find it in the following folder :
C:\ProgramData\Graitec\AdvanceSteel\Data (Windows Vista / 7 )
C:\Document and Settings\All Users\ApplicationData\Graitec\AdvanceSteel\Data (Window XP).
Arhive it using WinRar / WinZip before attaching, as its size is quite big.