I have installed Advanced Steel on a user's machine running Windows XP SP3, AutoCAD 2012 SP1. Within AutoCAD the buttons for Advance Steel appear as question marks on all the tabs. I have installed SP1, SP2 and the ribbon update but the problem still remains. This issue also appears on another users machine. Please see attached image.


A swift response would be most appreciated.

Attachment: AdvanceSteel.jpg