Posted Wed, 03 Sep 2014 20:56:21 GMT by Vincent BURNETTER Lapeyre Stair guy

Is anyone else having trouble installing autoCAD service pack with advance steel installed?

I get the error shown in the picture atttached.

I downloaded That service pack directly from autodesk.  AutoCAD_2015_SP1_64bit.exe

Im using acad 2015 and as 2015

 

Attachment: acad-servicepack1-64bit-error.JPG

Posted Tue, 09 Sep 2014 19:07:40 GMT by Janet Black Graitec CANADA Advance Steel Specialist

Hi Vincent,

Two licenses are provided: one license from Autodesk for AS and one license from GRAITEC for Advance CAD.

The GRAITEC Advance CAD license allows running Advance CAD without Autodesk Advance Steel.

These 2 licenses are not linked and can be theoretically split on 2 computers but in this case the user should supply an AutoCAD license or another Advance CAD license for allowing Autodesk Advance Steel to run.

 

If you are running AS 2015 with AutoCAD 2015 the Hotfix does not apply too you only to those users who do not have AutoCAD and are using Advance CAD along with  AS 2015 on standalone. See attached zip file.

Attachment: Service pack HotFix2.zip

Posted Wed, 10 Sep 2014 15:57:42 GMT by Buddy PLESSALA

Hello Janet,

Vincent is asking about a Service Pack for Autodesk -Auto CAD, not a Hotfix for AS. I understand that the Hotfix does not apply to us, but what about the service pack? The Service Pack should work, correct?

Posted Wed, 10 Sep 2014 17:43:00 GMT by

Hi M Plessala, 

The service should indeed work. Please write us an email at : support.americas@graitec.com if it isn't working. We will then call you and if necessary set up a "gotomeeting".

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