When starting Advance Steel I see an error message

Hello Charles,

This file does not belong to Advance Steel (it belongs to Advance Concrete, also part of the GRAITEC Advance suite) and therefore it is not required to make Advance Steel work fine.

Maybe you can give me some more information:

- on which platform do you use Advance Steel?

- is/was Advance Concrete installed on this computer?

- on which toolbar(s) does the issue happen?

Regards

Philippe

Good Morning Philippe,

I am using it on AutoCAD 2012.  When I first opened it, it went to my default which is AutoCAD Mechanical 2012.  After I closed it I opened AutoCAD 2012 and now it opens in that.

Yes I did install Advance Concrete and Advance design since it asked during the install.

It happens with all the Advance tool bars.

Hello Charles,

I see that you are using AutoCAD Mechanical 2012, but this platform is not officially supported for Advance Steel.

Anyway, you can maybe try the following procedure:

- start AutoCAD alone, and reset the CUI files:

   - type "CUI"

   - on the top-left side of the dialog, you have a tree view with a main category: ACAD

   - right-click on ACAD and choose the option "Reset ACAD.cuix"

   - press "Apply" and then close the dialog

- open the "Options" dialog and from the Files tab / Support file search patch remove all the links with "Graitec" in their path.

- make sure that in the Customization file (located in the same Options / Files tab) / Main customization file is the correct .cuix file associated to your Autocad installation.

- close AutoCAD and restart Advance Steel 2012

Let me know if this solves your problem.

Regards

Philippe