crashes on Advanced Design 2017 R2

Posted Mon, 08 May 2017 14:56:06 GMT by Simon Lewis Connect Scaffolding Ltd Engineering Manager

Hi,

I am currently running Advanced Design 2017 R2. when I open the software and then click new project, then software crashes every time. The only way I can get in to the software is by opening an existing project and then deleting everything in the model and then saving as a new project. Would this be resolved by downloading SP1, or is that update purely for the Slovak appendix?

Many thanks.

Answer

Posted Wed, 10 May 2017 18:03:02 GMT by Vlad Grigoriu Graitec ROMANIA

Hi,This issue appears because you have set the working folder to a location that is not available (a folder you have deleted).In order to solve it you need to do the following:1. Open a saved model.2. Go to Home --> Application --> General --> Specify the working folder --> select the path where you want to save the model.3. Save the model and close it.4. Open a new model--> it should work fine.Regards,Vlad

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